New Video On Demand Customer Service Training

Posted on February 22, 2012 by

This past month we announced our newest content partner, Telephone Doctor. We have published Telephone Doctor’s famous customer service training series in our Video On Demand online training format. These customer service courses are part of our new growing library of business skills training.

We also released several new titles in our Environmental, Health, and Safety library.

Here is a list of our latest releases:

 

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Protect the Soundtrack to Your Life: Hearing Protection

Posted on February 3, 2012 by

The Occupational Health & Safety Administration (OSHA) reports around 30 million U.S. workers are exposed to hazardous workplace noise every year. This means almost 10% of the U.S. population (based on U.S. Census Bureau) should be using hearing protection every workday at the very least to help prevent permanent hearing loss.

It’s important for impacted workers to understand how the ear functions, how much noise is acceptable, how to determine if your workplace is too noisy and how to use proper hearing protection. Each of the following video training programs approach the topic of hearing conservation slightly different, but the bottom line is  you must know when and how to use proper hearing protection.

Pick a video today to be sure you are protecting your hearing.

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How To Cope With Work-Related Stress

Posted on February 2, 2012 by

The National Institute for Occupational Safety and Health (NIOSH) says “Job stress can be defined as the harmful physical and emotional responses that occur when the requirements of the job do not match the capabilities, resources, or needs of the worker. Job stress can lead to poor health and even injury.”  Poorly managed stress hinders our ability to maintain a health lifestyle, mentally, physically, and emotionally.

Stress happens, but if we learn to identify when our bodies are experiencing negative stress, the cause can be uncovered, if it’s not obvious. This allows us to work out a plan to reduce stress. The training video “Workplace Stress” takes you through the process from recognition to reduction.

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2 Million Victims of Workplace Violence Annually

Posted on January 30, 2012 by

The Occupational Safety & Health Administration (OSHA) states “Nearly 2 million American workers report having been victims of workplace violence each year. Unfortunately, many more cases go unreported… workplace violence can strike anywhere, anytime, and no one is immune.” OSHA also states homicide is the leading cause of death for women in the workplace and the fourth overall cause of all deaths at work. With shocking statistics like this everyone needs to learn to distinguish between a routine conflict and possible warning signs of aggression and violence.

The Video On Demand training course, “Workplace Violence,” explains violence by type, sources of violence, warning signs and appropriate responses to aggression and violence.   This short program could help you save a life, maybe your own.

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Online Video Safety Training for Industrial Facilities

Posted on January 27, 2012 by

The following training videos cater to the needs of industrial workers by demonstrating safe work practices as they are applicable to industrial facilities. While it is true industrial facilities share some of the same hazards as other industries, it is helpful for worker to see how to prevent accidents and injuries specific to the circumstances of their workplace.

 

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Crane Safety – Prevent Accident and Injuries

Posted on January 24, 2012 by

Has it been awhile since you had training on cranes and lifting devices? It might be time to refresh with Overhead: Cranes, Chains, Slings, and Hoists. As an operator you are responsible for proper use, inspection and maintenance to keep you work area safe. Be sure  you’re still following all of the rules.

The 2010 OSHA Crane Safety updates added quite a bit to the 40-year-old crane safety rules. The updates resulted from increased crane related accidents and injuries. The Video On Demand courses, Crane Safety and Rigging Safety highlight the areas changed or added in addition to original procedures. Content includes types of cranes, lifting, landing, hand signals and hitches and several other crane related topics.

 

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First Aid – How Prepared Are You?

Posted on January 23, 2012 by

Where’s the first aid kit located in your work area? Do you know what’s in it? Do you know what should be in it? These are just a few questions to answer before there is an emergency. There are times when emergency first aid makes the difference in saving a life or limb. The video Workplace First Aid is great place to start your preparation.

Okay, now you know where the first aid kit is and what it contains, but do you know how to  properly apply first aid treatment?  Have you identified the areas in which you need to train to be effective? Use the video Emergency First Aid  to get an overview of first aid methods helpful to utilize when waiting for assistance from medical professionals.  This video includes an overview of CPR, heart attack care, wound treatment, accidental poisoning and drowning to name a few.  You’ll be ready to identify the areas you need first aid training in.

 

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