Overcoming Human Nature and Making Safe Decisions

The Merriam-Webster dictionary defines risk as; “possibility of loss or injury.”  As humans we sometimes take risks and in doing so, we sometimes get hurt.  Though it may seem common-sense to some, many people are not able to properly identify risk-factors, especially in the workplace.

Being safe often goes against human nature.  As leaders, we need to learn more about human dynamics and how we go through the decision-making process.  The training course, “Safety Decision Making: Overcoming Human Nature,” explains just this; why people do what they do.

This course helps in comprehending how we learn from the results of our actions and act upon these, whether negative or positive outcomes.  It also defines the term, “normalized deviation,” which occurs when an unacceptable risk becomes acceptable over time, and the repercussions of this habit.

Humans are complex creatures and have the ability to rise above basic instincts.  With the help of proper training and consistent leaders, your workers will gain knowledge and work more safely.

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Properly Handle Universal Waste

Improperly handled and disposed of waste can cause harm to humans and the environment; when not properly disposed of this seemingly harmless trash becomes hazardous waste.  Hazardous waste is produced in almost every industry.

Mastery’s training course, “Universal Waste: Bulbs, Batteries, Bugs and Barometers,” offered in Video on Demand and Advantage, covers four basic types of universal waste, which have the ability to become hazardous.  The course explains the specific standards and requirements for the handling of:

  • Light bulbs and lamps
  • Batteries
  • Pesticides
  • Mercury containing devices

This influential course is vital for anyone who generates, collects, accumulates, handles, or ships universal wastes, in order for proper understanding and implementation of correct handling standards and procedures.  Workers must know how to identify and manage the particular waste they produce at their organization.

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Prevent Workplace Accidents and Fatalities with Training

To help promote training, the Occupational Safety and Health Administration (OSHA), implements procedures and stipulations in the majority of workplaces to ensure the safety of employees.  Though these guidelines are in place, many employers fail to realize the vital role they play in ensuring these measures are put into action at their organization.

When employers do not take responsibility by confirming their employees are following regulations, they are susceptible to being blamed if/when an accident takes place.  Unfortunately, a grain storage complex in Illinois faced this reality when two young employees lost their lives on the job.

This article from npr.org, explains the issues at this storage complex and what OSHA standards they, allegedly, did not follow. One OSHA administrator in the story makes the point, “we do everything we can within the current regulatory framework.”

When tragedies and accidents occur, who do you think is to blame? Do we blame the employees for not following procedures?  Do we blame the employers for not fulfilling OSHA standards?  Or, is OSHA to blame for not reassuring, and revisiting work sites throughout the country for proper standards?  All of these questions are extremely difficult to answer; a proactive solution to prevent blame and calamities is executing and demanding proper training for all of your employees.

From the business office to a grain storage complex, Mastery Technologies  supplies comprehensive and effective training courses to cater to a plethora of topics for almost every industry.  Use our course library to search topics for necessary training at your organization.

 

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Using Customer Service Techniques with Your Co-Workers

When we think who our customers are, we tend to only think about who we are servicing externally.  We really need to recognize all our customers and all of their needs.

Even if your organization is not directly servicing customers it is probable you have “customers” at your organization, these customers are more commonly known as co-workers!  A customer is anyone who uses the service or product that you provide or make.  BusinessTrainingPower.com provides a training course on the importance of customer skills between coworkers at an organization, and how these interactions are commonly overlooked.  This course, “Applying Customer Skills Internally,” covers common topics in identifying your internal customers:

  • Internal customers
  • Identify your customers
  • Determine your customer’s needs
  • Make a plan and carry it out
  • Show the right attitude
  • Follow up and measure progress
  • Be a good customer
  • Customer grievances

Researching your customers, which include coworkers from other departments, is important in understanding how they use your product or service, and how you can better meet their needs.  Remember that you are serving customers, internally, at your organization more often than you may think.  Use this comprehensive course to understand how your actions can affect the workplace environment of others.

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April is Alcohol Awareness Month

A few weeks ago we published a blog post discussing substance abuse in the workplace.  In relation to this recent post, Mastery would like to draw some attention to the CDC’s “Alcohol Awareness Month.”  The Centers for Disease Control and Prevention (CDC) created this nationwide campaign to “raise awareness of the health and social problems that excessive alcohol consumption can cause for individuals, their families, and their communities.”

This informative web page offered by the CDC covers many topics and the negative consequences alcohol can have on adults.  Topics include:

  • Binge drinking and risks to women’s health
  • Gender differences and alcohol consumption
  • Risk for sexual assault
  • Risk of HIV and other sexually transmitted infections (STIs)
  • Alcohol consumption and pregnancy
  • Alcohol consumption and chronic diseases
  • Prevention

Using the CDC’s helpful website along with Mastery’s training courses can help coworkers be aware of danger signs of abuse in others, as well as motivate the user to seek help and stop the damage they are doing to themselves and others.  This blog post relays training courses designated to this topic.

You can also check out our training courses available on substance abuse here.

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How to Protect Your Eyes at Work

Though we may not realize, many of our activities involve eye protection; eyeglasses to see more clearly, trendy sunglasses to block the sun and goggles for skiing.  Yet, when it comes to eye safety and protection on the job, why does it seem we are okay with skimping on using proper protection?  Losing your eye sight is something that can never be replaced, implementing proper protection at your workplace is essential in the prevention of eye injuries.

In the training course, “Eye Protectionwe discover the variety of eye hazards that can occur from:

  • Flying particles
  • Sparks
  • Splashes of molten metal
  • Broken glass
  • Sharp objects
  • Burns
  • Chemical splashes
  • Exposure to mists, vapor and gases
  • Radiant energy
  • Laser beams

The course “Eye Safety” course covers multiple topics such as; who is affected, how the eye works, eye strain, contact lenses, hazards and PPE, and eye injuries.  This course pays particular attention toward an unexpected threat; eye strain.  There are many factors that can cause eyestrain, such as:

  • Light contrast
  • Incorrect eyeglass position
  • Improper prescription
  • Prolonged use of monitors
  • High light levels
  • Glare
  • Outside/Ultra Violet light

Luckily, more than ever before, the practice of using eye protection is becoming common protocol.  Damage to any part of our eyes can cause real problems – taking responsibility for using these protection guidelines is imperative for your safety.

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April is Distracted Driving Awareness Month

According to the National Safety Council, “Driving is a privilege…it also gives you an enormous amount of responsibility.”  The responsibilities while driving include;

  • Wearing a safety belt
  • Driving sober
  • Focusing on the road
  • Driving defensively

Distracted driving has become an extremely dangerous hazard for roadway safety.   The best way to prevent distracted driving is by educating yourself on dangerous driving behaviors.

One way to begin educating on distracted driving is to partake in Distracted Driving Awareness Month during April.  The National Safety Council provides an entire webpage devoted to “Safety on the Road.”

A program of the National Safety Council incorporates an entire section to an Employer Traffic Safety Program.  This program thoroughly details;

  • distracted driving
  •  impaired driving
  • aggressive driving
  • passenger restraints

It also supplies great supporting materials, like recorded webinars, articles, fact sheets, and  brochures, to incorporate in your workplace as another step to keep your employees safe on the road.

Another informative website for distracted driving is distraction.gov.  This is an official Government website for distracted driving, and relays powerful information including statistics, facts, research and how to get involved in the fight against distracted driving.

Driving while using a cell phone reduces the amount of brain activity associated with driving by 37%, according to a study by Carnegie Mellon. Education is essential for the prevention of this scary routine.  Training can be a powerful tool in helping to chance employee’s behavior when it comes to risky driving. 

A few distracted driving courses Mastery offers:

Driving Distractions of the Everyday Driver

Driving Distractions of the Professional Driver

Distracted Driving: Real Accidents, Real Stories

Distracted Driving: At What Cost?

Dangers of Cell Phone Use While Driving

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How Accountability Can Help You Succeed

The Merriam-Webster dictionary defines accountability as the “quality or state of being accountable; especially: an obligation or willingness to accept responsibility or to account for one’s actions.”  Being held accountable not only affects your workplace, it can also include time spent with friends and family.

The training course, “Acting with Accountability” reinforces the actions of an accountable person.  It covers core concepts such as; ask questions, speak and write clearly, always follow through and take responsibility.

Another course on accountability, “The Cycle of Accountability: Owning Your Results,”   goes through each topic to complete a cycle of accountability:

  • Responsibility
  • Empowerment
  • Accountability
  • Clear agreements
  • Results

“Can we count on you?” is a common question asked in the workplace.  This question carries a large burden if not followed through.  When you are accountable you are 100% responsible for your actions and promises.  It is your duty to do your best to not let yourself or others down.  Both of these courses are offered in the Video On Demand format.

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Scaffolding Safety and OSHA Requirements

Unlike ladders, scaffolds offer a platform to work and move around on.  Safety is especially important when working on scaffolding; OSHA has specific training regulations for multiple types of scaffolding.  Mastery offers training for supported and suspended scaffolding.

The course, “Supported Scaffolding Safetydemonstrates the basic safety procedures for this type of scaffolding.  Supported scaffolding consists of one or more platforms held up by some type of rigid supports that are linked to the ground for stability, these can include; poles, legs, uprights, posts and frames.

Suspended Scaffolding Safety” depicts the safety standards for this type of scaffolding.  Suspended scaffolding consists of one or more platforms hung by metal or fiber rope that allows platforms to be raised and lowered to reach various work locations. OSHA requires workers using both of these types of scaffolding be thoroughly trained in the areas of;

  • Assembly and disassembly
  • Use and placement
  • How to safely handle materials
  • Prevent falls

Along with thorough training for workers on scaffolding, OSHA requires a scaffold expert always be on site.  This expert is responsible for;

  • Designing each scaffold
  • Supervision of construction
  • Enforcement of safety regulations
  • Resolution of problems or questions

Scaffolds are an integral part of a construction site – to improve safety and prevent accidents, make sure your workers are properly trained and maintain an OSHA-compliant work site.

 

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Basic Electrical Safety for All Employees

Electricity is produced at a variety of places such as power plants, hydroelectric dams, wind turbines and solar panels.  These locations generate tiny particles, electrons, and move them from where the electricity is being produced to where it is being used – the electrical current.  This electrical current gravitates to the ground for a continuous flow and will go through whatever it needs to, to reach the ground… even humans.

The training course, “Electrical Safety: What Everyone Should Know,” explains vital information to instill in your employees regarding electricity and its hazards.

The five main topics are:

  1. How electricity works
  2. Effects of electricity on the human body
  3. Protection devices
  4. The truth about cords and plugs
  5. Other potential exposures

Human bodies are conductive because we generate electricity.  Extra current into the body can cause harm not only externally but also by disrupting the rhythm of the heart, muscle spasms, paralysis in diaphragm and chest, and burn internal organs and tissues.  The extent of an injury greatly depends upon the amount of current, length of time it occurs in the body and where the current enters and exits the body.  Making your employees aware of hazards and precautions for electrical safety are essential for a safe work environment.

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