Disciplining an employee is right behind termination when it comes to most leaders’ least favorite tasks. Disciplining employees does not have to be negative; it can be a positive experience for you and the person being corrected. Learn positive coaching techniques with How to Discipline in a Positive Way.
As a leader you have accepted responsibility for your team now and you need them to be fully present. Leadership: 5 Steps to Engage Your Team provides five steps you can use right away to increase team involvement.
Delegation is a task even experienced leaders sometimes struggle with. The struggle may be tied to being unsure anyone else has the skills to satisfactorily complete the task or you may not be sure you can clearly articulate the assignment requirements. Either way, help is here in the form of training, Leadership: 5 Steps to Delegation.
If you are a first time supervisor or leader you understand how daunting taking on this role can feel. Suddenly you are responsible for leading former co-workers, on top of completing other new tasks such as conflict resolution, planning and prioritizing, development, training, coaching and leading by example. Relief is in sight, the Video On Demand training, Tips for the First Time Supervisor provides simple methods for navigating your new role.
Reap the benefits of one or all of these leadership competency courses found on Mastery.com.
Harassment may come in the form of a joke, a gesture or be overtly physical, but is never appropriate for the workplace. Harassment in its many forms impact millions of workers every year, even though media coverage is only generated by the most extreme violent cases. 
Organizations have a legal responsiblity to prevent and manage sexual harassment. The Video On Demand training, 
In the streaming video training 
If you search the Internet for customer service jobs there are hundreds if not thousands of real jobs needing qualified candidates to fill the openings. The 
Maintaining Customer Relationships
Aromatic hydrocarbons may smell sweet, but are toxic and highly flammable. “
Propane, Butane, and Propylene are all Liquefied Petroleum Gases (LPGs). LPGs are highly flammable and regularly used in and near our homes and workplaces. In order to safely interact with LPGs it is necessary to understand them. Another title in the HazChem series of training videos is “
3 Steps to Managing Change
Leadership: 5 Steps to Delegation
Training on the 2012 updated 
Understand and learn how to apply NFPA 70E Arc Flash safety standards to your job with either of these High-Definition training videos.
Properly constructed and maintained scaffolds are a valuable tool. They allow workers to perform tasks at elevated heights with room to move about and a place for supplies. However, if not used properly accidents and even death may occur. The 
The Video On Demand courses: 
